by: Lucy Huxley
All ships in the Princess Cruises fleet will feature its Ocean Medallion touchless technology experience when they are allowed to return to service next year.
Regardless of which ship guests sail on, all will feature the wearable technology which also supports new health protocols.
Ocean Medallion features include touchless embarkation and disembarkation, keyless stateroom entry, contactless payments, simplified safety training, on-demand food, drink and retail items, guest requests via mobile chat, location-based gaming and entertainment via smart devices.
“Innovation is allowing us to pair guidance from public health experts with the unparalleled touch-free capabilities of the Ocean Medallion, honouring our commitment to health and safety, while continuing to reinvent and simplify the experience all together,” said Jan Swartz, president of Princess Cruises, who has just been named as president of Holland America Line.
“During this down-time, we’ve worked behind the scenes to re-engineer our operation to give guests maximum control of their cruise holiday, as well as to activate the Princess experience on all of our ships.”
“The same technology we’ve used to simplify and personalise the guest experience on our Princess Medallion Class ships for the past three years, is now being further leveraged to safeguard our guests and crew as well,” said John Padgett, chief experience and innovation officer for Carnival Corporation.
“That means that the smartest ships at sea are now enabling intelligence-driven safety processes via the Ocean Medallion.”