top of page

Streamlining Boarding: Delta Air Lines Introduces New Numbered Zone System

For frequent flyers and occasional travelers alike, boarding a plane can sometimes feel like navigating a maze. But fear not, as Delta Air Lines is rolling out a new boarding system aimed at simplifying the process and reducing stress for passengers.

Gone are the days of deciphering branded boarding groups like Delta One or Sky Priority. Starting May 1, Delta will be embracing a numbered zone system, reminiscent of its pre-2019 approach. This move is expected to bring more clarity and consistency to the boarding process, aligning Delta more closely with industry standards and making it easier for travelers to understand their place in line.

Here's a breakdown of how the new system will work:

Zone 1: Reserved for passengers flying Delta One or First Class, ensuring priority boarding for those seeking a premium experience.

Zone 2: Designated for Delta Medallion members and Premium Select customers, recognizing their loyalty and providing expedited boarding.

Zone 3: For Delta Comfort+ passengers, offering additional comfort with early access to the aircraft.

Zone 4: Exclusive for Sky Priority members, granting access to premium boarding lanes and amenities.

Zones 5, 6, and 7: Allocated to main cabin guests, with zone assignments based on ticket type and seat selection.

Zone 8: Basic Economy customers will board last, ensuring an orderly and efficient process for all travelers.

Additionally, Delta will continue to offer pre-boarding for individuals requiring assistance and active military members, further enhancing the travel experience for all passengers.

In a statement to TMR, a Delta spokesperson emphasized the simplicity and intuitiveness of the new system, highlighting its potential to reduce stress and streamline the boarding process for both customers and airline staff.

While Delta had previously moved away from the zone system in pursuit of fewer crowds at the gate, this return to numbered zones is poised to bring consistency and clarity back to the boarding experience, ultimately enhancing the journey for all travelers.

So next time you're preparing to board a Delta flight, keep an eye out for your numbered zone and enjoy a smoother start to your journey. Happy travels!

4 views0 comments


bottom of page