What to Do If Your Flight Is Canceled

Few things are more frustrating during a trip than learning your flight has been canceled. Whether you’re already at the airport or still on your way, cancellations can disrupt even the most carefully planned itinerary. But with the right information and a few simple steps, you can stay calm and take control of the situation.

How to Know If Your Flight Has Been Canceled

The fastest way to confirm a cancellation is to check the airline's app or website. We recommend setting up text or email alerts as soon as you book your flight. These notifications usually arrive before the gate agents make any announcements.

You can also use websites like FlightAware to track your flight. Simply enter your flight number to get real-time updates. FlightAware even shows the aircraft’s previous journey. If the plane that will operate your flight is running late, that may be a sign your flight will be delayed or canceled. Checking the night before and the morning of your flight can give you an early heads-up before the airport displays are updated.

What to Do If Your Flight Is Canceled

If your flight is canceled, act quickly. Open the airline’s app or website to check for rebooking options. Many airlines will offer alternate flights right away, sometimes without needing to speak with anyone.

You can also call the airline directly. If the main customer service number has long wait times, try calling one of their international numbers, such as the Canadian or UK lines. These lines may be less busy and can often help just as effectively.

If you booked through a third-party platform like Expedia or used a travel agent, contact them too. They may have access to special rebooking options or waivers.

In some cases, it may be easier to accept a refund and book a new flight with a different airline, especially if delays are affecting multiple flights on your original carrier.

How to Avoid Flight Cancellations

While it’s impossible to completely avoid travel disruptions, a few smart choices can reduce your chances of being affected:

1. Book early morning flights.

Morning flights are more likely to depart on time because they are less impacted by delays from earlier flights.

2. Choose nonstop flights when possible.

Fewer connections mean fewer opportunities for problems. Nonstop flights are usually more reliable, even if they cost slightly more.

3. Fly through larger airports.

Major airports usually have more aircraft and crew on standby, which increases your chances of being rebooked quickly if a problem arises.

4. Check the flight’s on-time record.

Before booking, look up your flight on Google Flights or FlightAware. These tools show how often a flight is delayed or canceled.

5. Research your airline.

Airlines are required to report their cancellation rates to the U.S. government. Reviewing this information can help you choose an airline with a better track record of reliability.